Shift4 Venue

Notification: DataNow Data Retention Policy

Subject: Data Retention Policy for DataNow – Effective January 2025 As part of our ongoing improvements to the DataNow reporting platform and in alignment...

October 24, 2024

Shift4 Venue

Release Notes: Quick Service POS 2.41

Release Date: 17 October 2024 Release Version: 2.41.9-qs Release Type: Release candidate Content: Various enhancements and bug fixes Feature Updates: Bug...

October 17, 2024

Shift4 Venue

Pre-Release Notes: Quick Service POS 2.41

Planned Release Date: 17 October 2024 Release Version: 2.41.8-qs Release Type: Release candidate Content: Various enhancements and bug fixes These are...

October 16, 2024

Shift4 Venue

Pre-Release Notes: POS APK v2.18.2

Planned Release Date: 17 October 2024 Release Version: 2.18.2 Release Type: Release candidate Content: Various enhancements and bug fixes These are...

October 16, 2024

Shift4 Venue

Release Notes: RC 24.42 Canopy

Release Date: 16 October 2024 Release Version(s): Orders App v2.17.0, Canopy 1.0 v9.82.1 Release Type: Release Candidate Content: Improved Discount Display,...

October 16, 2024

Shift4 Venue

Shift4 Payment Processing Issue: Resolved

Update: Shift4's payment processing services are fully operational If you changed Canopy settings to operate in offline mode, you can now revert that setting...

October 15, 2024

Shift4 Venue

Shift4 Payment Processing Issue: Investigating

Investigating - Shift4 is aware of an issue from today’s earlier disruption. A subset of merchants may experience intermittent timeouts. Please retry any...

October 15, 2024

Shift4 Venue

Shift4 Payment Processing Issue: Resolved

Update: Shift4's payment processing services are now fully operational If you changed Canopy settings to operate in offline mode, you can now revert that...

October 14, 2024

Shift4 Venue

Shift4 Payment Processing Issue: Investigating

Investigating - Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted...

October 14, 2024

Shift4 Venue

Pre-Release Notes: RC 24.42 Canopy

Target Release: 10/14/2024 - 10/18/2024 (Week 42) Release Version(s): Orders App v2.17.0, Canopy 1.0 v9.82.0 Release Type: Release Candidate Content:...

October 11, 2024