- DATE:
- AUTHOR:
- The Shift4 Updates team
Welcome to the SkyTab Test Pilot Program!!
Welcome to the SkyTab Test Pilot Program! This program is an exclusive opportunity for selected users to explore, test, and provide valuable feedback on our new software releases before it is sent to all merchants. By participating, you’ll play a pivotal role in shaping the final product while gaining early access to cutting-edge features designed to enhance your experience.
Purpose of the Program:
The pilot program aims to:
• Evaluate the software’s functionality, performance, and usability in real-world scenarios.
• Gather insights and feedback to identify areas for improvement.
• Build a collaborative relationship with our SkyTab Product team to ensure the software meets your needs.
Participant Expectations:
As a pilot participant, you will:
1. Accept the Optional Updates, complete your usual tasks and explore the new features.
2. Provide feedback to the SkyTab Product Team through surveys, focus groups, or one-on-one interviews.
3. Report any issues, challenges, or unexpected outcomes encountered during your usage to the dedicated SkyTab Test Pilot Support team.
Benefits of Participation:
• Early Access: Get a first look at our software and its innovative features.
• Direct Impact: Your feedback will directly influence the software’s development and final design.
• Escalated Feedback & Support: Access to a dedicated SkyTab Test Pilot Support team
Timeline:
The program will start in February 2025. The optional updates will be deployed to your location every two weeks on a Tuesday morning.
Support:
Throughout the program, our dedicated support team will be available to assist with any questions or technical issues. Regular updates and resources will also be provided to enhance your experience.
We are excited to have you on board and look forward to your valuable insights! Thank you for helping us create a better SkyTab POS.
If you have any questions or need further information, please don’t hesitate to reach out to SkyTab Test Pilot Support at 888-276-2108, Option #3, dial ext #5100
If you wish to unsubscribe from the SkyTab Test Pilot program, please call SkyTab Test Pilot Support using the information above