Release Notes: RC 25.20 Canopy

Release Date: 02 October 2025

Release Version(s): Refund v3.2.0, DataNow (no version update)

Release Type: Release Candidate

Content: Various Enhancements & Bug Fixes

Canopy 2.0

Refund

Enhancements:

• If tax was exempted from an order on the POS, the tax line in order details will now display “Exempt” as the value

• The "Pending Refund" section has been removed

• Introduced various performance improvements

Bug Fixes:

• Fixed an issue where guest emails were not being displayed in order details

• Fixed an issue where discounts on modifiers was not being calculated in the displayed discount amount for an order

Reports (DataNow)

Enhancements:

• Service Charge reporting 

  • Service charge amounts have been removed from Gross Sales and Net Sales.

  • Any service charge previously included in item sales has also been excluded.

  • To reconcile sales with payment tenders, Amount Settled = Net Sales + Service Charge + Donations + Tax + Tip.

• Employee Sales by Creator & Payment Type 

  • Each unique payment type now appears on its own line (no more comma-separated values).

  • Settlement Amount has replaced Gross Sales, Net Sales, and Items Sold for clarity.

• Orders total drill through 

  • Clicking on an Orders total now drills into a detailed dataset, including order financials and user notes.

• Item Sales tiles

  • Added Price columns to these datasets. 

• Donations 

  • A new Donation Amount tile has been added to the top of all sales reports.

• We’ve added a new Late Syncing Sales tile to the Settlements dashboard to help you identify orders that were created on a device but synced to our platform on a later date.

  • In these cases, the Date Created on Device (when the order was created on the device) differs from the Calendar Date (when the order syncs to the platform). For example, a $1,000 order created on August 9 but synced on August 10 will show up on August 10 in Processor Sales and Payment Method Sales in the F&B Sales dashboard, but on August 9 in Settlement Amount by Processor.

  • The Late Syncing Sales tile makes these discrepancies easy to spot, so you can better align your sales to what you see in your gateway sales from the payment processor.

• BETA Update: 7-Day Reports

  • Reports marked with “7-Day:” focus on the past seven days of data, helping deliver faster, more efficient queries. While performance gains may vary depending on your data, these reports are optimized to give you a quicker way to access recent insights.

• Report Consistency Updates

  • Consistent structure applied across all sales reporting tiles (e.g., removed row numbers).

  • Location field in DataNow is now labeled Revenue Center for alignment with Canopy.

  • Order Confirmation Number replaces the Order ID filter.

  • Settlement by Processor is now titled Settlements

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.