Release Notes: Quick Service POS 2.46

Release Date: 27 February 2025

Release Version: 2.46.4-qs

Release Type: Release Candidate

Content: Refund Receipts, Fixed Custom Tender Amounts, Custom Scan Tender Button Names, Open Cash Drawer Button, Performance Enhancements, Bug Fixes

Feature Updates:

• Refund receipts can now be printed for orders that have been fully or partially refunded. From order details for a fully or partially refunded order, tap the Print Refunds button. The refund receipt will print to the device’s configured receipt printer and will contain the refunded items, the refund amount and the refunded payment tender(s).  

  • This functionality requires minimum POS APK version 2.19.6; please contact your Account Manager to schedule an APK update 

• Custom tenders can now be configured with a fixed amount. When configured, the fixed amount will appear next to the tender name on the tender button. If the tender does not cover the entire order, the user will automatically be prompted to pay the balance following application of the tender.

  • There is now an optional "Maximum Amount" field in the tender configuration in Canopy 2.0 when creating or updating a custom tender. To configure a preset amount for existing tenders, go to Canopy 2.0 > Settings > Custom Tenders > select tender > enter Maximum Amount > tap Save. To receive the update on the POS, tap “Refresh Config” from the hamburger menu (POS must be online) 

• Custom button names can now be configured for scan tenders (Ticket, Gift Card, QR Pay). The custom name will appear on the POS and Kiosk tender buttons. Note: There is a limit of 9 characters for the full name to appear on tender buttons

  • This must be configured by a SkyTab Venue representative; please contact your Account Manager to configure a custom scan tender button name

• The cash drawer can now be opened manually with manager permission when the cash tender is enabled for the configured revenue center.

  • To pop the cash drawer, navigate to Hamburger Menu > Debug Info > Tap “Open Cash Drawer” > enter valid Manager PIN

• There will now be a prompt to select a receipt printer (“None” or “USB/Device Printer") during the Kiosk configuration flow.  

  • If a Kiosk currently has a USB receipt printer attached, it will continue to work without this new configuration and no further action is required 

  • If a Kiosk does not currently have a USB receipt printer attached, it will need to be reconfigured with no printer to prevent errors from being displayed to the user following order placement. To configure: Hamburger Menu > Configuration > Device Type: Kiosk > Menu > Receipt Printer: None

• Performance enhancements when loading the menu and the orders list

Bug Fixes:

• Fixed an issue with tabs back bar where the amount entered in the tip entry modal would sometimes reset to $0.00

• Fixed an issue with tabs back bar where discounts would be removed from the order after adding a tip and finalizing

• Fixed an issue where, when a tab was started on one device and closed to rich checkout on a different device, the POS would not correctly transition to the receipt screen following successful completion of the order 

• Fixed an issue on Kiosk where after canceling a scan tender transaction, an applied discount would persist to the next user’s cart 

• Fixed an issue where some network printers were not being displayed in the printing debug screen

• Fixed an issue where refunded and partially refunded orders were disappearing from the orders list

• Fixed an issue on CFD where the user could not tell if they had successfully tapped the Print Receipt button, causing them to press the button multiple times and receive numerous receipt prints

• Fixed an issue where an order number would be duplicated on a subsequent transaction if the order was created and then user logged out prior to completing payment for the order

• Fixed an issue where discounts were incorrectly included in the subtotal on digital and USB printed receipts

• Fixed an issue where, when using a tabs menu, the order list was not correctly being filtered to only display orders for the configured menu

• Fixed an issue where Givex transactions could not be refunded

• Fixed an issue on CFD where, when the wallet payment failed during a QR Pay transaction, the affiliation discount would persist in the cart for the next transaction  

• Fixed an issue where the user would sometimes see a “UUID already taken” error message when creating a new order  

• Fixed an issue where the user would sometimes see an “unexpected error” message on the CFD after reloading the POS app

• Fixed an issue where kitchen chits would incorrectly print during the reconciliation process

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.