Release Notes: POS APK 2.19

Release Date: 20 February 2025

Release Version: 2.19.6

Release Type: Release Candidate

Content: Prevent CFD Disconnects, Printed Refund Receipts (Requires Web Update), Support SNBC Thermal Printers, SkyTab Venue Branding, Bug Fixes

Please contact your Enterprise Account Manager to schedule a release

POS APK 2.19.6

Feature Updates:

• Various improvements to prevent disconnections between the L1400 and A3700

• There will now be a message displayed on the L1400 when it has lost its USB connection to the A3700

• Added support for Printed Refund Receipts

  • This functionality requires minimum POS Web version 2.46, which has a target release date of February 27, 2025 

• SNBC thermal printers are now supported for network and USB printing of receipts and kitchen chits

• The App name, icon and splash screen have been updated with SkyTab Venue branding

• The "Toggle Status Bar" label has been updated to "Show/Hide Status Bar" in the Debug Options and Poor Internet Connection modals

• If a Kiosk does not have a USB receipt printer attached, it will need to be reconfigured for no printing to prevent print errors from being displayed to the user (Hamburger Menu > Configuration > Device Type: Kiosk > Menu > Receipt Printer: None)

  • This new configuration will be available in POS Web version 2.46, which has a target release date of February 27, 2025

Bug Fixes:

• Fixed an issue where the original authorization amount was printing on the guest check and authorization slip instead of the final total that the guest was charged

  • This functionality requires minimum POS Web version 2.45.10

• Fixed an issue where the first copy of the printed authorization slip would get cut off too early

POS APK 2.18.2

Version 2.18.2 was released on a limited basis in October 2024. All of the updates contained in this release are also in version 2.19.6.

Feature Updates:

• The E700 can now be configured to prompt for tips on the Q20 card reader instead of on the E700 screen. 

  • Note: This functionality requires minimum POS Web version 2.40.19-qs and must be enabled by VN. Please contact VN Support or your Account Manager to enable this functionality 

  • Once the feature has been enabled, you can now configure your E700s for tipping on the Q20 with the following steps:

    • Login on the E700

    • Tap the hamburger button in the top left corner 

    • Select Configuration > Back > Select Device Type “Customer Facing Display POS” > Next > Complete device configuration

• Added support for authorization slip printing when using Back Bar tabs

• Offline orders will now be updated to the correct state more reliably following a sync

• There will now be more clear messaging and a Retry option when trying to launch the POS app on a device that is offline

• There is now extra padding at the top of the kitchen chit to prevent hiding content when hanging in an expo rail

• Mastercard animation can now be enabled dynamically on native Android card readers instead of requiring a new APK build. Please contact VN Support or your Account Manager to enable this functionality on your devices

• Improved readability of kitchen chits and printed receipts

• The Android status bar will now always be visible on A3700s

Bug Fixes:

• Fixed an issue where the app would sometimes launch into the “offline” screen despite the device being online

• Mitigated an issue where the POS app would sometimes get stuck on an endless spinner when initiating the card reader 

• Fixed an issue where the POS could never switch to a cloud receipt printer if it ever had a Star USB printer attached

• Fixed an issue where there was not enough padding at the bottom of the printed receipt

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.