Release Notes: Connect 11.18

Target Release Date: 24 October 2022
Release Version: CON_11.18
Audience: Enterprise
Client Facing: Yes
Content: Connect feature enhancements with import/export, CC Pre-auths and accounts, CSV Reports, and Hardware management. Additional bug fixes included.

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Connect

Feature Update [Enhancement] The Items export in Connect now includes the export of POS categories related to each item.

Feature Update [Enhancement] The Item import feature in Connect now allows for the upload of POS Item Categories for each item. This feature is meant to greatly reduce the time and effort needed to setup new clients, new vendors, and bulk edits for item to POS categories.

Suites:

Feature Update [Enhancement]: Once a credit card linked to a Preorder has been preauthorized, if/when that Preorder is subsequently updated (order total changes or payment method is updated), the original preauthorization will now be voided when the new preauthorization is completed

Bug Fix: An issue that in some cases prevented initial Credit Account deposits (deposits made while creating a new Credit Account) from being added to that Credit Account’s balance has been resolved

Bug Fix: An issue that in some cases prevented upcoming Events & Suites already assigned to a Standing Order from appearing assigned (being pre-selected) in the Preorder Portal

Reporting:

Feature Update [Enhancement]: The Payment Summary tab on the ’Tender Summary’ excel report has been improved and will now break down each payment category and method of tender for each vendor. This view can be found as an Excel option on the ‘Revenue’ report

Feature Update [Enhancement]: A new tab has been added to the ‘Tender Summary’ excel report breaking down Vendor Group totals and each vendor within the group. This view can be found as an Excel option on the ‘Revenue’ report

Feature Update [Enhancement]: The ‘All Orders’ CSV export has been enhanced and now only includes all order-related information (such as order source, customer name, customer email , etc) and will no longer break down payment-related information. The new columns and their order can be found here

Feature Update [Enhancement]: The ‘Revenue’ CSV export has been enhanced and now includes all payment-related information (such as method of tender, transaction id, authorization code, last4 of credit card, etc) and the ‘Credit Card Reconciliation’ report will be removed. The new columns and their order can be found here

Feature Update [Enhancement]: The ‘Sales by Item’ CSV export has been enhanced and now includes all item-related information (such as discounts applied, taxes, reporting categories, etc) and all payment-related information (except tips) removed. The new columns and their order can be found here

Bug Fix: An issue that caused a blank report to load when the Item Name filter was used with the Sales by Item report has been resolved

Bug Fix: An issue that caused the Purchase Order Summary totals to be incorrect has been resolved

Bug Fix: An issue that caused the filters on the Revenue report to be ignored when exporting the report has been resolved

Payments:

Feature Update [Enhancement]: PAX recommends a 1:1 relationship between device and TID. Updated logic within Hardware Initialization > Asset Management to prevent duplicates, users are now prompted with an error message when attempting to add a new device with an existing active TID at the Venue.

Gift & Loyalty:

Feature Update [Enhancement]: Added additional controls for tip occurrence and tip enablement on Custom PPI tenders. Tips can now be disabled for Custom PPI tenders.