Release Notes: ActivateX 16.5.0

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Released On: 01 June 2023
Release Version: ActivateX_16.5.0
Release Type: General
Content: Check and kitchen management improvements

Compatibility:
KDSX: 15.12
Check Sync: 1.2.1.1
InteractX: 2.5

The primary purpose of this release is to provide reliability improvements and bug fixes.

Feature updates:

• Check Management

  • Checks Tip Flow Improvement

    • Previously when adding a tip to a check, a user may have mistakingly entered an amount and selected Finalize without selecting the green check mark. If this occurred, the tip was never applied, therefore causing lost tips and/or managers having to do added manual work in Tip Adjust.

    • Now, if an agent starts to enter a tip amount, the Finalize button will not be available to select until after the green check mark has been selected. This ensures that the agent captures the tip.

      Video Demo:

• Kitchen Management

  • Added support for the new Reset Order Data function (from KDS Android & Check Sync).

    • This feature was developed to help support and implementation staff in restoring the operation of a location by immediately removing all orders from all of the local apps (ActivateX, InteractX, KDS Android and Check Sync). It is controlled by a new button on the Check Sync Server screen - see KDSX 5.12 Release notes for more information.

Known Issues:

• Custom Fees are not being removed on Suites Preorders when the agent removes them in AX

• Splitting Checks by Seat when Offline encountering errors