ActivateX 15.13.0

Released On: 09/08/2022
Release Version: 15.13.0
Audience: Enterprise

Need more information? Email enterprisesupport@spoton.com. The Support team is available 24/7/365.

Feature Updates:

• Gift and Loyalty

  • Error Messaging

    • Improved error messaging for Stadis, Venuetize, and GiveX transactions. Error messages will now display the host response from the card management system, instead of generic "invalid gift card" errors.

• Gift Receipts

  • Merchandise locations can now issue gift receipts to guests that request them.

    • Activate X will print the additional receipt when selected

    • Agent can choose to print multiple

    • Agent can locate a previous order to issue a gift receipt if necessary

    • Gift Receipt does not show pricing but does have an order lookup barcode so that the order can be located for returns

• Configurable Donations

  • Clients can choose to turn on a configurable donation for the charity of their choice. The Donation is setup as a Fee in Connect. It allows the client to set predetermined amounts so that the guest can choose to donate an amount of money to the client's charity.

    • Allows up to three pre-configured amounts

    • Allows guest to enter a custom donation amount

    • Displays Charity name and image to the guest

    • Reports as a fee so all backend reporting will report the amounts

Bug Fixes:

• Credit & Hardware

  • Elavon PAX now displays message for partial approval on CC tender

  • Fixed a bug that was sending tip amount to Connect even though tip was removed from the order while in a Pending/Closed state

• Gift & Loyalty

  • PPI

    • Fixed an issue where the "itemCost" field was returning the single item cost multiplied by the quantity of the item. This field should now reflect the cost of a single item.

  • Lava

    • AX is now respecting "redeemed_promotion" and "discounts_applied" fields when applying discounts to the cart. All Lava discounts and promotions should now return to AX successfully.

  • Freeway SVS

    • Fixed an issue with SVS card activation, through the freeway gateway. AX should now handle cards that are a pre-determined value before activation.

  • Fortress

    • Fixed an issue where tips on Fortress cards were declining due to a "Duplicate Transaction" error message.

  • CBORD

    • Fixed an issue with tipping on Dining Dollars and Campus Cash tenders.

    • Adjusted CBORD balance check workflow. When one tender is not configured correctly, an error message will be displayed but all properly configured tenders will still show.

• Mobile phone UI

  • Agent will not get stuck in a loop and forced to close the app when they access All Orders from the Thank You screen

  • Checkout button will appear when attempting to perform a Refund All

  • Menu will no longer lock up if agent selects X to close the check guest information

  • Agent is able to select seat numbers that are 3 digits long

• V1 Crashes

  • Addressed multiple challenges causing Activate X to crash when used on Elo V1 devices

• Refunds

  • Partial refund will no longer automatically refund the custom fee

• Other

  • With a cash drawer assigned and a cash start, AX will no longer prompt with a generic error.