DATE:
AUTHOR:
The Shift4 Updates team
SkyTab Venue

Pre-Release Notes: RC 25.20 Canopy

DATE:
AUTHOR: The Shift4 Updates team

Planned Release Date: 01 October 2025

Release Version(s): Refund v3.2.0, DataNow (no version update)

Release Type: Release Candidate

Content: Various Enhancements & Bug Fixes


These are Pre-Release notes with the anticipated contents of a release targeted for October 1, 2025. There is potential for changes in the scope and timing of the release. We will send final release notes upon completion of the release.

Canopy 2.0

Refund

Enhancements:

  • If tax was exempted from an order on the POS, the tax line in order details will now display “Exempt” as the value

  • The "Pending Refund" section has been removed

  • Introduced various performance improvements

Bug Fixes:

  • Fixed an issue where guest emails were not being displayed in order details

  • Fixed an issue where discounts on modifiers was not being calculated in the displayed discount amount for an order

Reports (DataNow)

Enhancements:

  • Service Charge reporting 

    • Service charge amounts have been removed from Gross Sales and Net Sales.

    • Any service charge previously included in item sales has also been excluded.

    • To reconcile sales with payment tenders, Amount Settled = Net Sales + Service Charge + Donations + Tax + Tip.

  • Employee Sales by Creator & Payment Type 

    • Each unique payment type now appears on its own line (no more comma-separated values).

    • Settlement Amount has replaced Gross Sales, Net Sales, and Items Sold for clarity.

  • Orders total drill through 

    • Clicking on an Orders total now drills into a detailed dataset, including order financials and user notes.

  • Item Sales tiles

    • Added Price columns to these datasets. 

  • Donations 

    • A new Donation Amount tile has been added to the top of all sales reports.

  • BETA Update: 7-Day Reports

    • Reports marked with “7-Day:” focus on the past seven days of data, helping deliver faster, more efficient queries. While performance gains may vary depending on your data, these reports are optimized to give you a quicker way to access recent insights.

  • Report Consistency Updates

    • Consistent structure applied across all sales reporting tiles (e.g., removed row numbers).

    • Location field in DataNow is now labeled Revenue Center for alignment with Canopy.

    • Order Confirmation Number replaces the Order ID filter.

    • Settlement by Processor is now titled Settlements


For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.

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