Release Notes: RC 24.15 Canopy

Release Date: 10 April 2024

Release Version(s): Menu Manager v2.29.0, Order App v2.12.0, Loyalty App v1.16.0

Release Type: Release Candidate

Content: Official Menu Models Feature Release, Venue/Revenue Center Settings (w/ Force Offline Mode), Missing Merchant Identifiers

Canopy 2.0

Menus

Feature Updates:

• Introducing Menu Models!

  • Menu Models are a static collection of settings applied to a menu. Each Menu Model matches a specific service flow that has been observed and vetted by the VenueNext Product team. Menu Models ensure menu functionality is standardized throughout all of our organizations.

  • All of the Menu Models will apply item-level taxation, set proper order states once the order is placed, display the proper categories on POS/Kiosk/Mobile, and create personalized order cards automatically (see below).

  • Menu Models do not allow certain settings to be overridden at any setting level to ensure they are always functioning the way they were built.

    • More information in our knowledge base HERE.

• Missing Merchant Identifiers

  • An icon will now be presented to users to alert them to missing Merchants on Revenue Centers and POS/Kiosk Menus.

    • Note: An icon will be presented if the legacy Merchant Token or Merchant Token Override fields contain a valid token. The alert icons only pertain to Merchant dropdowns. Once a Merchant has been added to a Revenue Center or POS/Kiosk Menu, the icon will go away.

• Merchant Updates

  • Editing a Merchant will now display two new expandable sections: Assigned Revenue Centers and Assigned Menus.

    • Each Revenue Center or Menu listed in the drawer is configured to use the current Merchant.

• Venue Settings

  • We have re-added Venue Settings to Canopy 2.0 which will impact all Revenue Centers and Menus in the currently selected venue.

    • Enable Offline Mode has been added and will display a confirmation modal upon activation.

      • Note: This setting MUST be deactivated manually to ensure devices go back online. Because devices depend on a connection to VenueNext services, enabling or disabling this setting while the device is not connected to a network will not allow the devices to update to the desired functionality or connection status.

• Revenue Center Settings

  • Added Tips Enabled to the bottom of the Revenue Center drawer.

Bug Fixes:

• Fixed an issue where Merchants would allow "None" to be selected as the processor. Shift4 is the only supported processor for Merchants and will be assigned automatically.

• Enhanced the category fetching behavior in the following sections: Items, Display Categories, Reporting Categories.

Orders

Feature Updates:

• Added a new Menu Model chip to the identification section of orders.

  • Note: The blue Menu Model chip will display when the Menu used for the order has a Menu Model defined.

Loyalty

Feature Updates:

• Added Fortress as an Affiliation type for identification.

For questions or assistance, contact VenueNext Support at (888) 276-2108 ext. 4444, email help@venuenext.com, or reach out to your Enterprise Account Manager.