Pre-Release Notes: Quick Service POS 2.49

Planned Release Date: 28 May 2025

Planned Release Version: 2.49.4-qs

Release Type: Release Candidate

Content: Passthrough Tokens, Receipt Auto-Printing, Kiosk Barcode Scanning Self-Checkout, Price Adjustments, Reconciliation Improvements, Bug Fixes

These are Pre-Release notes with the anticipated contents of a release scheduled for May 28, 2025. There is potential for changes in the scope and timing of the release. We will send final release notes upon completion of the release.

Feature Updates:

• Passthrough tokens are now supported, allowing operators to switch devices between MIDs without contacting SkyTab Venue Support to update the device tokens

  • Requires enablement for each organization

    • Contact SkyTab Venue Support or your Account Manager to enable this functionality

  • Once enabled, the token set on the menu via the Merchant will be used for the card present payment transaction and will override the device token set in Paxstore. 

    • It is imperative that Merchants are comprehensively and accurately set on all of your menus in Canopy 2.0 – refer to Settings - Merchants for guidance on setting merchants on your menus 

  • This enhancement will reduce reconciliation issues caused by mismatched MIDs on devices and menus

  • Minimum BroadPOS versions required:

    • All devices other than Q25 and E700/Q20

      • BroadPOS Lite V1.00.18E_20241220 (new Gold Standard)

      • BroadPOS Manager V1.02.00E_20250226 (new Gold Standard)

    • Q25

      • Shift4-HC-Restaurant-Q25L V1.02.03E_20230915​ (current Gold Standard)

    • Q20

      • Shift4-HC-Restaurant-Q20L V1.02.03E_20240513 (current Gold Standard)

• Auto-printing of receipts can now be enabled at the device level on concessions POS devices with a receipt printer configured

  • To configure: Hamburger menu > Configuration > Select Menu > Select Close Tab Method > Configure Receipt Printer > Receipt Printer Settings

    • Auto-Print will be disabled by default

    • The 'Print 2 Copies' option will be activated after enabling Auto-Print

    • The Auto-Print configuration will persist until the POS app data is cleared

  • The user can select whether to auto-print 1 or 2 copies of the receipt

  • Existing functionality of manual receipt printing will remain intact regardless of the Auto-Print configuration

• Kiosk barcode scanning self-checkout is now supported on single-menu Kiosks

  • Requires a compatible Zebra USB scanner

  • A knowledge base article will be published and linked in the final release notes with instructions for configuring items and devices for self-checkout functionality

• Manager-restricted price adjustments are now supported on Concessions POS for items in the cart or an open tab

  • To adjust an item price

    • From the cart for a new order or service round, or order details for an open tab, tap an item to open the Item Details drawer

    • Tap the 'Adjust' button next to the item price

    • Enter the desired price > tap Adjust

    • Enter valid Manager PIN

  • All like items in the order will have their price adjusted. If the same item is subsequently added to a tab following a price adjustment, then it would be added at the original price and the attendant would need to do another price adjustment for the newly added item(s)

• Orders in Submitted or Authorization Failed state will now be moved to Cancelled state when the cart is cleared prior to completing the order

• Made order/invoice number assignment more reliable, reducing the occurrences of duplicated and skipped order/invoice numbers

  • A new order/invoice number will now be assigned to the next order after clearing the cart anytime during the ordering flow

• Various CFD enhancements:

  • When tipping and service charge are disabled, the guest-facing confirmation screen will now be skipped; BroadPOS will open immediately upon the attendant selecting Card tender

  • When paying with a scan tender, the remaining ticket or gift card balance will now be displayed on the guest-facing receipt screen

  • When receipt printing is enabled, there is now a Print Receipt button on the attendant facing “Customer Viewing Receipt” screen, allowing the attendant to initiate a receipt print

Bug Fixes:

• Fixed an intermittent issue where the receipt sometimes contained incorrect totals or items

• Fixed an intermittent issue where gratuity added to back bar tabs was not being included in the settlement amount of the payment

• Fixed an issue where cart updates made prior to the payment were not always accurately reflected on the final order

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.