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DATE:
AUTHOR:
The Shift4 Updates team
APPETIZE [PRE SEPT 2023]

Pre-Release Notes: KDSX 5.11.0

DATE:
AUTHOR: The Shift4 Updates team

Need more information? Email enterprisesupport@spoton.com or call (877) 559-4225. The Support team is available 24/7/365.

Target Release Date: 21 May 2023
Release Version: KDSX_5.11.0
Content: KDSX usability/ reliability improvements and bug fixes

Compatibility:
ActivateX - 16.4.0
Check Sync - 1.1.11.1
InteractX - 2.4.0
Connect - 12.2

Feature updates:

  • This release continues to expand KDSX Logs to increase our ability to support the product in production.

    • KDSX logs now record the version of each one of the applications/libraries that are being used at the location. This includes ActivateX, InteractX, Check Sync, and the UOP library.

    • KDSX logs also record detailed information for all the major printing operations, including:

      • Timestamp

      • Action (Manual Print, Auto Print)

      • Order IDs

      • Printer IP (or ID)

      • Operation result

        • These logs are recorded on both Standard Mode and Printer Proxy Mode.

Install/Reset Instructions:

  • While investigating production issues (network usage, order sync delays, and stoppages), our team identified a gap in our processes - Enterprise Resets and Clear Data are not always clearing all the data from the local applications. This leads to the persistence of these issues after a reset.

  • This will be remedied in our next release. For now, users must follow these steps when resetting a location with KDS Android:

    • Force stop each app (AX, IX, CS, & KDSX)

    • Clear Storage in every app

    • Launch Check Sync (and confirm that it is Started)

      • Start Server manually if needed

    • Launch apps

    • Configure each app with Check Sync IP

    • Log in on every app

Bug fixes:

  • KDSX will not be impacted by Canceled orders - live orders will still appear on the KDS screen. This bug fix was previously released in KDSX 5.10.1.

  • Changing the paper on any KDSX printer no longer results in delays/errors in the app.

  • The KDSX UI now shows the correct font sizes.

Known limitations:

  • Order Types are not supported when running with Checks in Connect Mode.

    • If the location is set up to use order types and the accounts/roles use Checks, the orders will not show on KDS.

  • When changing the order status on a Vendor KDS, the corresponding Subvendor KDS status is changed automatically.

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