Notification: Pusher Websocket Outage Affecting POS Cloud Printing

Date: 08 Sept 2024

Pusher -- our websocket provider -- has reported an outage in the US2 region
https://status.pusher.com/

This outage will impact Cloud Kitchen Printing, Cloud Receipt Printing, and Rich Checkout. We have switched our Pusher region configuration settings to an unaffected region. If you are experiencing issues with cloud printing, you will need to kill and relaunch the VN POS app on print controller devices to get the updated Pusher region configuration setting and allow Cloud Printing to resume.