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DATE:
AUTHOR:
The Shift4 Updates team
SkyTab Venue

🔒 New SkyTab Venue Feature: Multi-Factor Authentication (MFA) 🔒

DATE:
AUTHOR: The Shift4 Updates team

We’re excited to announce that Multi-Factor Authentication (MFA) has been enabled for SkyTab Venue’s Canopy platform. This added layer of protection will help ensure that your account stays secure.

How It Works

  1. Login – Enter your email address and password as usual.

  2. Verification Code – A one-time 6-digit code will be sent to the email associated with your account.

  3. Code Entry – Enter the code on the verification screen to complete your login.

Key Details

  • Codes will expire 15 minutes after being issued.

  • If needed, you can request a new code by selecting “Resend Code.”

  • If the emailed code is not appearing in your inbox, check your spam or junk folders.

    • Emailed codes will be sent from noreply@venuenext.com

  • You’ll have three attempts to enter the correct code.

    • After three failed attempts, your account will be temporarily locked for 10 minutes before you can try again.

  • For your protection, SkyTab Venue support agents cannot see your verification codes nor unlock a temporarily locked account.

This update strengthens the security of your Canopy account while keeping the login experience simple and reliable. As always, please each out if you have any questions.

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.

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