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DATE:
AUTHOR:
The Shift4 Updates team
APPETIZE [PRE SEPT 2023]

Connect 11.10

DATE:
AUTHOR: The Shift4 Updates team

Need more information? Email enterprisesupport@spoton.com. The Support team is available 24/7/365.

Enhancements:

General

  • Added 4 new fields to the Kitchen settings (on Vendors and Subvendors) when OSB (Order Status Board) is turned on for a venue. The section was updated from “OSB Settings” to “Order Status Board”. 

    • Completed Section Name (Alphanumeric Text box) - Default: Ready For Pickup

    • In Progress Section Name (Alphanumeric Text box) - Default: Preparing

    • Customer Name Format (Dropdown)

      • Full Name

      • First Name, Last Initial

    • Layout (Dropdown)

      • Show both sections (completed or in progress)

      • Only show completed section

      • Default - Show both sections

    • New fields added:

    • These new settings will be supported in the upcoming KDS 4.10 release.

  • Added the option to adjust the Kitchen tab of the Vendor module in Connect so that a brand can define whether KDS/KDSX will display Item Images to the kitchen staff.

    • When KDS Mode is set to QSRA Proxy then this setting will be hardcoded to Yes - customers cannot change it.

    • A Yes/No flag called item Details is now available when KDS Mode is set to Local or Connect or Connect + Local or UOP or QSRA Integration or Printer Proxy.

    • This new setting will be supported in the upcoming KDSX 5.5 and KDS 4.10 releases.

  • Added a new flag to the Kitchen settings (on Vendors and Subvendors) to allow customers to define what orders KDS will retrieve from Connect.

    • Open Hours (default)

    • 60 min

    • 90 min

    • 120 min

      • When set to a given period (e.g. 60min), KDS will only retrieve orders for that timeframe (e.g. orders created during the last 60 minutes).

    • This is controlled by the new Fetch Cycle flag, which has the following values:.

    • This new setting will be supported in the upcoming KDSX 5.6 and KDS 4.11 releases.

  • Users are now able to assign and unassign all entries on…

    • Discounts - Add Vendor popup

    • Tax Rates - Add Venue popup

Suites

  • The Distribution Report now includes a new option, called Template Type

    • This option also includes page break, show order notes, and sort by filters

    • This option also includes page break, show order notes, and sort by filters

    • In this option the filters are not available.

    • Group by category first - report is grouped by Category Groups first, then by Suites

    • Group by suite first - report is grouped by Suites first, then Categories groups

    • Use item totals - report is displayed with items with total quantities grouped by modifiers

    • All options include support for Download.

  • Suites admins now have the ability to resend the Forgot Password link to guests. This option is available through the Forgot Password button, under Suites > Suite Accounts > Users.

  • The PreOrder Portal now displays an error message when a guest attempts to checkout their PreOrder with an expired card. The user is forced to select another form of payment.

Reporting

  • Dashboard

    • This is the first of many updates to this report as we continue to improve daily tools needed by users.

    • The ‘Live Report’ totals have been updated to match the Dashboard and Analytics reports. The original format has also been altered to be more inline with other measures reported throughout Connect, but the same general data is shown.

  • Analytics

    • The Place Type filters on the Transfers report now no longer show distributors and will only show warehouses and vendors. 

Interact X

  • Added a new Payment Screens tab to Kiosk Themes.

    • These new settings will not be supported until a future InteractX release. 

OAPI / Integrations

  • CAP services were improved for reliability and fault-tolerance.

Defects: 

  • Connect now only shows the valid fields for Kitchen configuration (on Vendors and Subvendors), according to the KDS Mode and Android KDS Mode settings. Unsupported fields are no longer visible.

  • Inventory issues with Transfers and Depletion are now resolved.

  • This release resolves refund issues with Disney systems, such as Dine Plan and Folio.

  • Connect no longer displays Receipt Not Available error when downloading receipts from All Orders screen.

  • Users are once again able to assign/unassign taxes to venues.

  • Finalize Day shows the correct Server Totals (including Refunds).

  • Order Types appear correctly per Vendor.

  • The Item Name filter on the Analytics ‘Units Sold’ report now correctly populates.

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