Canopy 1.0 Section Sunset Notice

Canopy 1.0 Section Removal – Effective June 30, 2025

To simplify and modernize the Canopy platform, we will be removing several sections from Canopy 1.0 on June 30, 2025. These changes are part of our ongoing transition to Canopy 2.0, which offers better performance, streamlined workflows, and improved features.

Sections Being Removed:

• F&B:

  • Orders

  • Display Categories

  • Reporting Categories

  • Merchants

  • Location Management

• Location:

  • Section Mapping

  • Aisles

  • Upload Seats

• Loyalty

 Why Are These Being Removed?

Many of these sections now exist in Canopy 2.0 in a more efficient and consolidated form. Removing the legacy versions helps reduce confusion and ensures we’re investing in one consistent experience for all users.

Where to Find These in Canopy 2.0

Orders

Navigate to: Canopy 2.0 > Orders > All Orders

Orders in Canopy 2.0 provide enhanced visibility into individual orders, including the ability to re-send guest receipts via email.

Display Categories

Navigate to: Canopy 2.0 > Menus > Display Categories

Display Categories now support global item sorting, direct item assignments, and customizable POS button colors for better control over how menus appear to guests.

Reporting Categories

Navigate to: Canopy 2.0 > Menus > Reporting Categories

Assign multiple items to a reporting category in fewer steps. This section is designed to streamline categorization and improve reporting accuracy.

Merchants

Navigate to: Canopy 2.0 > Settings > Merchants

While the initial Merchant setup is typically handled by the SkyTab Venue team, Canopy 2.0 introduces a cleaner form experience and better visibility into where Merchants are linked across Revenue Centers and Menus.

Location Management

Navigate to: Canopy 2.0 > Menus > Revenue Centers

Revenue Centers now serve as the central hub for stand and menu configurations. This section brings together key setup elements to make menu and location management more intuitive and reliable.

Section Mapping / Aisles / Upload Seats

Navigate to: Canopy 2.0 > Settings > Seat Manifest or Menus > Revenue Centers

These legacy tools have been consolidated into a flexible, column-based Seat Manifest. This view allows you to assign aisles to Revenue Centers (or vice versa), depending on how your venue is structured.

Loyalty

Navigate to: Canopy 2.0 > Loyalty

Manage Loyalty Accounts, adjust balances, assign or remove affiliations and promotions, and configure digital passes—all from one location.

What Will Canopy 1.0 Look Like?

The screenshot below illustrates the expected user experience for most end-users as of June 30, 2025, assuming the individual holds an “Org Admin” or equivalent role.

Note: The Marketplace and Merchandise sections will appear only for organizations where these features are enabled (not pictured below).

Canopy 1.0 Settings Removal – Effective June 2, 2025

Many legacy settings in Canopy 1.0 will be hidden for clarity as most are no longer supported, are included in Menu Models, or should only be modified in Canopy 2.0. The hidden settings will not produce any negative business impact.

Thanks for your support as we continue improving Canopy. We’re confident that these updates will make it easier to manage your venue moving forward.

- The SkyTab Venue Product Team

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.