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DATE:
AUTHOR:
The Shift4 Updates team
SkyTab Venue

Global Release Notes: Quick Service POS 2.55.38 (Patch 2), Refund App 3.4.2 (Patch 2)

DATE:
AUTHOR: The Shift4 Updates team

Global Release Date: 10 December 2025

Global Release Versions: QS POS 2.55.38 (Patch 2), Refund App 3.4.2 (Patch 2)

Canary Release Date: 04 December 2025

Canary Release Versions: QS POS 2.55.34 (Patch 1) / Refund App 3.4.0

Release Type: Patch

Content: Bug Fixes

The bolded items are the latest changes not included in the Canary release versions released on December 4, 2025.

QS POS 2.55.38 (Patch 2)

Enhancements:

  • Updating the Payment Processing Mode toggle will now require a Manager PIN

  • Splitting items from one tab onto a new tab is now supported – for more information on utilizing this feature, go to SkyTab Venue POS: Split Items Onto a Separate Tab

    • There will now be a “Split Tab” option in order details for open tabs

    • Splitting is available for front bar and back bar tabs

    • The attendant may select some or all items to split onto the new tab

      • The option to split all items should be used if you need to switch the payment on an open tab without closing it

    • When splitting, the attendant may select to start the new tab with

      • The saved auth from the original tab (if applicable); a new auth will be created for the new tab

      • A new card

      • No payment (if applicable)

This feature was removed from the release due to issues discovered during Canary testing, requiring additional updates and testing prior to re-enabling the feature.

  • Improved the payment invoice number format to ensure uniqueness

    • Invoice numbers will now utilize last 4 of the device ID + a unique time stamp instead of last 4 of the device ID + the order number

Bug Fixes:

  • Fixed an issue scanning for a QR Pay transaction would result in an error under certain conditions

  • Fixed an issue where tapping “I’m Done” on the CFD following completion of an order was not redirecting the user back to the idle screen

  • Fixed an issue where the invoice number was getting incorrectly incremented under certain conditions

Refund App 3.4.2 (Patch 2)

Enhancements:

  • Orders can now be searched by payment invoice number

Bug Fixes:

  • Fixed an issue where search by credit card last 4 was no longer working

  • Fixed an issue where orders would not load

  • Fixed an issue where orders were incorrectly displayed as split tender under certain conditions

For questions or assistance, contact SkyTab Venue Support at 877.559.4225, email venuesupport@shift4.com, or reach out to your Enterprise Account Manager.

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