Shift4 Customer Hub 2026w31 Release Notes

We’re excited to announce that Shift4 Customer Hub 2026w31 will be available tomorrow, Wednesday, July 29th, 2026.

Here are the key highlights from this release:

Multi-Location Management

• Menu Set: Item Search — You can now search for items by name directly within the Menu Set screen. Search starts from the first character and supports alphanumeric characters, special characters, and spaces, making it faster to find and manage menu items.

• Ticket Printer Template: Show Linked Parent Item on Routed Tickets — The Ticket Printer Template now includes the “Show Linked Parent Item on Routed Tickets” attribute, allowing you to control whether linked parent item information appears on routed ticket printouts.

User Experience Improvements

• Real-Time System Visibility — You can now monitor Shift4 system health directly from the login page and the Support menu. A new System Status link takes you to the Shift4 Status page.

• Enhanced Information Access — Helpful banners and links have been added to guide you through monthly statement timing and FAQ resources.

For the full list of updates, please see this Knowledge Base Article: Shift4 Customer Hub 2026w31 Release Notes

If you have any questions, please reach out to Shift4 Support. Thank you for choosing Shift4!

Best regards,

The Shift4 Team