ActivateX 15.8.4.1

Need more information? Email enterprisesupport@spoton.com. The Support team is available 24/7/365.

Enhancements:

Core Functionality

• Added a “Sync All” button on the Offline Orders tab. 

  • Note: Users may still have to manually sync orders (if they fail via the Sync All).

• Finalize Day - Local Totals will now show totals only for the logged in user.  If a manager is logged in, AX will show the totals for all users.

• UI Enhancements for Checks on a small mobile screen (5”).

• POS Categories now have a different design (on the Menu tab).

Kitchen

• QSRA Proxy Improvements (Fire On Total)

  • AX now sends the correct data to QSRA, including:

    • Modifier quantity after the breakout

    • Payment state updates after breakout

    • Customer Names

    • Voided items and their modifiers

    • Adjusted quantities on items and their modifiers

  • All Clear Cart options are once again handled correctly.

• QSRA Routing by Order Type

  • AX orders will be sent to QSRA according to their Order Types.

  • This includes Table Number, Section, Row, or Seat information - these appear as Table Name in QSRA.

• AX now shows an alert indicator on the Side (Hamburger) Menu when KDSX has orders in the Pending tab.

Customer Facing Display

• Tip screen on CFD has been redesigned to improve usability.

Table Service

• Users can now add tips to checks that were paid in cash.

• Proxy Servers can add or adjust tips assigned to other servers. 

  • When a Proxy Server closes or modifies the payment on a check, an audit event will be stored for analytics.

• Terminal Roles can be configured to allow tips on certain tenders. 

  • Options include: No Tips, All Tenders, Cash Only, Credit Only.

Retail

• Implemented storing the weight as a quantity. Refunding weighed items is only allowed in full - partial weights can not be returned.

Discounts

• New discount type: “Spend $X on Item(s), Get $Y amount off Items(s)

  • When the value of items in a qualifying group is spent, a discount is applied to applicable items in a reward group.

• % discounts applied to all items will now report as a total reduction and as a reduction per line item

• Allow for multiple discounts to cycle through and apply all applicable discounts by using exclusivity groups set to Item Level

Credit Payments & Hardware

• Industry-standard posEntryMode is now stored for all card-present payments, and is reflected on receipts.

• New TabActive2 cases, with Knox registration, have resolved connection stability with the Link/2500’s.

• New XCoverPro cases, with Knox registration, have resolved connection stability with the Link/2500’s.

Integrations

• SKIDATA short-term or long-term loyalty now reports to SkiData platform on each use, so SkiData can report on number of times used

• POSCategory 1 and 2 are now sent as the STADIS class and subclass of payment.

Data Integrity

• ELO log files are now reported with SendDiagnostics

• SendDiagnostics reports AUDIT of the file/vendor/venue/device sent

• SendDiagnostics reports AUDIT of order and payment snapshot levels

• FinalizeDay reports AUDIT of order and payment snapshot levels

Fixes:

Credit Payments & Hardware

• Improved handling for ABORTED / BUSY conditions with Pax (Elavon) payments, which allows replay of offline payments to proceed

• Stored-value, employee, and manager cards scan properly using Magtek swiper on an ELO v4.

• SonicBranding failed to play audio with Elavon on TabActive tablets

• Card Present credit payments are properly identified as Swipe, EMV, or Contactless as the posEntryMode.

• Ingenico (Elavon) reconnect failed after overnight security reboot on ELOv4

Integrations

• Venuetize payments with credit and tip frequently failed to refund.

• Venuetize payments with credit and tip refunded only non-tip amount to gateway.

• Call authorization issue was resulting in “invalid gift card” for Venuetize balance-check or purchase.

• User can now manually remove Venuetize $0 payment, and the associated discount.  (Payment will be voided and discount removed.)

• All STADIS promos are now reversed, on a full refund of order with multiple promos.

• STADIS promo(s) will be applied only for the first STADIS media added to an order.  (But multiple STADIS loadedvalue media can be added to the order.)

• POSCategory 1 and 2 are now sent as the STADIS class and subclass of payment.

• Exclusive tax is now removed after full GIVEX discount, and order can be closed.

• LAVA payments can be accepted offline, and will replay and close the order when POS is reconnected.

Other

• Unable to retrieve refund order after 15.8.1.7

• Unable to refund single-items on checks after 15.5.4

• ELO v1 doesn’t display mods2mods and item count

• Second cart item entry with modifier overwrites prior cart item modifier

• Seats Required dropdown does not work on Elo V1

• No option to add tip after order

• Unable to recall orders to refund if previously/partially refunded

• Check Number duplicates assigned causing missing checks

• AX changing Suite check name

• Performance latency on Finalize Day

• Server Totals do not display any sales data

• Performance latency on All Orders page

• Checks tab is grayed-out indefinitely if item is added to cart for non-receipted refund then cart is cleared

• Tax Objects Not Added to Checkout Payload

• "Force Code Reset" not Respected by Activate when Active Manual Entry Code is Off

• Performance Latency on large order checkout calls

• Order goes to closed tab if Tip is enabled, Tip Adjust and Tip at Charge disabled

• Cancel Mode not being observed in KDS Android with Fire on Next

• Seat and correct vendor information is not printing on KDS chit

• Combine Check Sent All Mods To Printer Again

• Check reprints on QSRA when user interacts with check on another terminal

• Finalize Day- Server Totals Print Blank ($0) Sales Totals

• Finalize Day- Field Name Updates (Server + Local Totals)

• ActivateX does not submit DestinationID to KDSX when running with UOP

• Discounts remain applied to items if the item is removed from the cart and then re-added

• Modifiers and Instructions are displayed as tabs in the New Item Details screen

• Voiding a previously fired modifier on an item gets order stuck in 'offline' queue after checkout

• Duplicate Item in Order_items table causing discrepancies

• Discounts not applying to correct items after item has been price adjusted

• Tax Not Discounted Properly on AX

• Login was showing “Employee PIN must not be null”.

• Blank item sets persist on item although all modifiers are unassigned

• "Check by Suite Guest" - Suite number does not display on KDS or print

• Breakout item - when adding to cart fires round then check disappears

• Force Code Reset results in Employee Not Found Message

• Treat Item Deletions the same in the UI when actioned from different actions

• Add-on orders stop sending to QSRA after a refund is performed

• Discount Exclusions Not Working

• Cash orders do not auto-close when Tips are set to "Credit Only" 

• Givex Swipe does not successfully close order

• Combined order remains in Offline tab after the payment